Contact Us


At Pokie Place, we pride ourselves on providing top-tier support, and that starts with making our team of casino staff available to all players, via a variety of contact methods, around the clock. If you have questions, something you need help with, or you just want to check in, we have agents standing by 24/7 to assist you. Don’t hesitate to get in touch; we’re looking forward to having a chat with you.

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The best way to get in touch with a Pokie Place representative is via Live Chat. There’s a chat icon in the bottom right-hand corner of your webpage, and there are always a team member waiting to jump in and help whenever you want to give it a click.

NOTE: You must have a Pokie Place account and be logged in to chat with one of our representatives.


Email support is also available around the clock at Pokie Place, but it can be a bit slower. If you don’t want to have a chat, send the relevant team an email and we’ll have someone get back to you within 24 hours.


Sometimes the only solution that’ll get the job done is getting a real live human on the other end of the line. Lucky for you, at Pokie Place we keep our phones open around the clock as well. If you want to call and have a chat, use the support number below…

AU Toll Free:



It is important to keep in mind that in order to protect your account security, we may ask that you provide us with some personal information in order to verify we are speaking with the account holder. Note, no one at Pokie Place should ever ask you to disclose or verify your password, credit card, or bank account information unless it specifically relates to the issue you are discussing.


Here at Pokie Place we are constantly trying to improve the resources available to our players in order to make answering questions and solving issues easier. One of our best online resources is our FAQs page. You can click here to check it out.

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